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Shipping & Returns

Shipping

 

We do our best to dispatch all orders within 2 working days of receiving them wherever possible..We cannot however guarantee specific delivery times as these are beyond our control. The statutory delivery time allowed by Distance Selling Regulations is 30 days.

Whilst we do not normally send orders out on Saturdays unless specifically requested, during times of disruption to Royal Mail services, we do not attempt to post on strike days, but post on the next strike-clear day.

free delivery Ito uk customers when the value is £200


next day deliveries will only be made to the registered address of the card holder.

Please note

- some items are sourced separately, therefore some orders may be delivered in more than one package.

- in order to ensure that your goods are delivered securely to you, deliveries to PO Boxes, educational establishments, hospital premises, MOD establishments or unverified company addresses are prohibited. Our experienced dispatch staff will complete internal checks and if we feel your parcel is at risk from reaching you safely, we will deliver your order to your home address.

postage prices on this site relate to the UK only. We exclude northern Ireland the channel Isles and certain Scottish highlands you will be emailed the cost of carriage.

INTERNATIONAL ORDERS CALL 0044 121 526 3696 if your shopping basket does not show delivery option we will give you a quote.

Orders over the weekend or holidays will be processed the following working day Monday to Friday are our working days

Please report any Damages or shortages within 24 hours in order for any claim to be dealt with as our CCTV Mail order packing cameras only keep data for 48 hours after leaving our warehouse

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